And the small print

Welcome to Curious Creative Coaching. These Terms & Conditions (“T&Cs”) set out the agreement between you (“the Client”) and me, Jacs Waggett trading as Curious Creative Coaching (“the Coach”), for coaching services. By booking a coaching session or package, you agree to these T&Cs.

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1. Coaching Services
    •    Coaching is a collaborative process designed to support your personal, professional, and creative growth.
    •    Coaching is not therapy, counselling, or medical treatment, and should not be used as a substitute for these.
    •    You remain fully responsible for your choices, actions, and wellbeing.

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2. Sessions
    •    Each session lasts approximately 1 hour (unless otherwise agreed).
    •    Sessions may take place in person (North Devon), online (via Zoom/Teams), or occasionally by phone.
    •    Packages (6 or 10 sessions) must be used within 6 months of the first session unless otherwise agreed.

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3. Payment
    •    Payment is required in advance for individual sessions or block bookings.
    •    Package discounts (e.g. 10% for 10 sessions) apply only when paid in full upfront.
    •    Payments are accepted via bank transfer, online transaction via website

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4. Cancellations & Rescheduling
    •    At least 24 hours’ notice is required to cancel or reschedule a session.
    •    Sessions cancelled with less than 24 hours’ notice, or missed without notice, may be charged in full.
    •    If I need to reschedule, I will give as much notice as possible and offer an alternative time.

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5. Refunds
    •    Refunds are not generally provided once a session or package has been purchased.
    •    In exceptional circumstances, at my discretion, I may offer a partial refund for unused sessions.

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6. Confidentiality
    •    All information shared during sessions is kept strictly confidential.
    •    Exceptions apply if there is a risk of harm to yourself or others, or if disclosure is required by law.

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7. Intellectual Property
    •    Any materials provided (worksheets, models, creative exercises, etc.) remain the intellectual property of Curious Creative Coaching.
    •    They are for your personal use only and may not be shared, copied, or reproduced without permission.

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8. Data Protection
    •    I comply with UK GDPR and data protection laws.
    •    Your personal information will only be used to deliver coaching services and will be stored securely.
    •    For more information, please see my Privacy Policy.

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9. Limitation of Liability
    •    Coaching is a supportive process but results cannot be guaranteed.
    •    I am not liable for any loss, injury, or outcome arising from your participation in coaching.
    •    You are responsible for your own decisions, actions, and outcomes.

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10. Governing Law
    •    These T&Cs are governed by the laws of England and Wales.
    •    Any disputes will be subject to the jurisdiction of the English courts.

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Acceptance of Terms

By booking a session or package with Curious Creative Coaching, you confirm that you have read, understood, and agreed to these Terms & Conditions.